How long does it take for the authorities to arrive once the security alarm is activated?

The industry standard is about 20 minutes, although traffic and distance to travel will increase or decrease this time.

What protection does my company have if phone lines are cut?

The use of dual path technology negates this problem. This technology uses mobile phone or IP paths to transmit fire or intruder alarms. Additionally, this technology cuts down on false alarms that are due to hardware failures.

What are the advantages of choosing Pacific Fire & Security’s monitoring service?

  • Our UL Listed monitoring service is staffed by highly trained professionals who monitor your fire and security systems 24 hours a day.
  • They are equipped to address any and all alarm events as they happen.
  • Activities and notifications are date and time stamped and phone numbers are logged into a computer system.
  • Dedicated fiber optics allow for unparalleled reliability for alarm telecommunications.
  • Monitoring personnel are in a continuous training cycle and extensively trained in the classroom and on the job.

Once activated, what happens when there is an alarm event?

Once your fire and security system is installed, our consultant sits down with your security staff and creates a personalized response plan.

Do the alarm systems work if the power goes out?

Our systems have battery backup in case of a power outage. To further assure the system is not powered down, a low battery signal will be sent to our 24-hour monitoring station to notify the appropriate person.

Does having a fire alarm and security system installed have any affect on business insurance premiums?

While each insurance company will have their own policy, many companies do provide a reduction in premiums because of the extra level of protection fire alarm and security systems provide. Please note, regular maintenance, inspections and repairs have to maintained on these systems in order for insurance companies to accept a claim.